Last Updated: 16 November, 2025
Thank you for shopping with Saubhagyam Venturas. We aim to provide a smooth and reliable shipping experience for all our customers. Please review the details below to understand how we pack, ship, and deliver your handmade jewellery.
1. Processing Time
Because all our jewellery is handcrafted, processing times may vary.
- Ready-to-ship products: Dispatched within 2–4 business days
- Made-to-order/custom pieces: 5–14 business days (depending on design and complexity)
Processing time does not include weekends or public holidays.
2. Shipping Methods & Delivery Time
We work with trusted courier partners to ensure safe and timely delivery.
Estimated Delivery Time
- Domestic Shipping (within Maharashtra): 3–7 business days after dispatch
Delivery timelines may vary due to customs clearance, courier delays, or unforeseen circumstances.
3. Shipping Charges
Shipping charges will be calculated at checkout based on:
- Delivery location
- Order weight
- Shipping method selected
You may also offer:
- Free shipping on orders above ₹1,000
4. Order Tracking
Once your order is dispatched, we will send you an email or SMS with:
- Tracking ID
- Courier partner details
- Tracking link
Tracking updates may take 24–48 hours to reflect.
5. Packaging
Your jewellery will be packed securely using:
- Protective jewellery boxes
- Bubble wrap
- Tamper-proof packaging
We take extra care to ensure your handmade items arrive safely and beautifully presented.
6. Delayed or Lost Packages
While we do our best to ensure smooth delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier operational issues
- Custom issues
If your order is significantly delayed or appears lost:
- Contact us at saubhagyamventuras@gmail.com or 8421537533 (Whatsapp Only)
- We will coordinate with the courier and update you promptly
Saubhagyam Venturas is not responsible for delays caused by third-party carriers, but we will assist you in resolving issues as quickly as possible.
7. Incorrect Address or Failed Delivery
If a delivery fails due to:
- Incorrect address provided
- No response from the customer
The package may be returned to us.
Reshipping charges will apply.
Please ensure your address and contact details are accurate at checkout.
8. Damaged Packages
If your order arrives damaged:
- Take clear photos/videos of the packaging and product
- Contact us within 48 hours of delivery
- We will assist with replacement, refund, or claim processing based on our Return & Refund Policy
10. Contact Us
If you have questions about shipping, delivery timelines, or order status, reach out to us:
Saubhagyam Venturas
Email: saubhagyamventuras@gmail.com
Phone: 8421537533 (Whatsapp Only)
Address: Plot C-05, Flat 401, Pioneer Regency, Katol Road, KT Nagar, Nagpur, Maharashtra, 440013